BilalMed Privacy Policy

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Last Updated: [12/6/2025]

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BilalMed (“BilalMed,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit [BilalMed.com], purchase our digital MCAT resources, or use our tutoring/coaching services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

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1) Information We Collect

We collect information in the following ways:

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A) Information You Provide to Us

Depending on how you use our Services, you may provide:

• Contact info: name, email, phone number

• Account info: username/password (if you create an account)

• Payment info: billing details (payments are processed by third parties; we typically do not store full card numbers)

• Tutoring info: study goals, exam dates, educational background, test performance, schedules

• Support communications: messages sent via email/DM/contact forms

• User content: uploaded files or notes you share for tutoring (e.g., outlines, practice answers)

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B) Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and usage data: IP address, browser type, device type, pages viewed, time spent, clicks

• Identifiers: cookies, pixel tags, and similar tracking technologies

• Approximate location: derived from IP address (not precise GPS)

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C) Information From Third Parties

We may receive information from:

• Payment processors (confirmation of payment, partial billing info)

• Scheduling/video platforms (appointment details, meeting metadata)

• Analytics providers (website performance and usage data)

• Social platforms (if you interact with our pages or ads)

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2) How We Use Your Information

We use information to:

• Provide, operate, and improve our Services

• Deliver digital products and tutoring sessions

• Process payments and prevent fraud

• Communicate with you (support, transaction receipts, service updates)

• Personalize tutoring plans and learning recommendations

• Maintain website security and troubleshoot issues

• Analyze usage, advertising performance, and site analytics

• Comply with legal obligations and enforce our Terms

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3) Cookies and Tracking Technologies

We use cookies and similar tech to:

• Remember preferences

• Enable site functionality

• Understand site traffic and performance

• Support marketing/advertising (where applicable)

You can control cookie settings in your browser. Disabling cookies may impact site functionality.

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4) When We Share Your Information

We do not sell your personal information in the traditional sense. We may share information in these situations:

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A) Service Providers

We share with vendors who help us run the business, such as:

• Payment processors (e.g., Stripe/PayPal)

• Scheduling (e.g., Calendly)

• Email/SMS providers

• Cloud storage and file delivery

• Website hosting

• Analytics (e.g., Google Analytics)

They only receive what they need to perform services for us.

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B) Legal and Safety

We may disclose information if required to:

• Comply with law, court order, or legal process

• Protect our rights, safety, or property

• Investigate fraud, abuse, or security issues

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C) Business Transfers

If BilalMed is involved in a merger, acquisition, financing, or sale of assets, your info may be transferred as part of that transaction.

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5) Payments

Payments are handled by third-party processors. Your payment data is processed according to the processor’s privacy policies. BilalMed generally does not store full credit card numbers.

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6) Tutoring Data and Confidentiality

We treat tutoring communications and shared materials as private business information. However:

• Do not share sensitive personal info (e.g., Social Security numbers, medical records) unless we explicitly request it (we usually won’t).

• If you share content, you confirm you have the right to share it.

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7) Session Recordings (If Applicable)

If sessions are recorded, we will only do so consistent with our policy and applicable law:

• Recording may require consent depending on your state.

• Any recordings are for service quality, training, or providing replays (if offered).

• Recordings are not to be redistributed.

Recording Policy: [Recordings are/are not made] unless agreed in writing.

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8) Data Retention

We keep personal information only as long as necessary for:

• Delivering Services

• Maintaining business records

• Legal/tax compliance

• Resolving disputes and enforcing agreements

We may retain aggregated/anonymous data longer.

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9) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no system is 100% secure. You use the Services at your own risk.

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10) Your Choices and Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete your personal information

• Object to or restrict processing

• Opt out of marketing emails (use “unsubscribe” link)

• Request a copy of your data (data portability)

To submit a request, contact: [support@bilalmed.com]
We may verify your identity before fulfilling requests.

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11) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in some regions). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us to remove it.

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12) International Users

If you access our Services from outside the United States, you understand your information may be processed and stored in the U.S. or other locations where our providers operate.

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13) Third-Party Links

Our site may link to third-party websites (e.g., payment, scheduling, social platforms). We are not responsible for their privacy practices. Review their policies directly.

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14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes. Continued use after updates means you accept the revised policy.

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15) Contact Us

Questions or privacy requests:
Email: business@bilalmed.com
Website: BilalMed.com

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